Returns

If you change your mind about your purchase from us, you are welcome to return it to us for a full refund, providing it has been unopened and unused.  We do not cover return postage costs unless there is a problem with the item.  If there is a problem with the item, or the item arrived in an unusable or damaged state, then please let us know and we will help resolve the problem.

Refunds

Once the item has been returned or we have agreed on a solution to any potential problems with your purchase, we will refund you in full to the same payment type as was used for the order.  Please note that we do not offer refunds for international postage costs if the item is returned due to a change of mind.

How to return

Please email us at returns@whitenings.co.uk to let us know that you wish to return the item for a refund and why, and we will respond with our return address.  If you have any questions about returns and refunds or need any help then please contact us.  Please also be sure to see our Terms & Conditions and Privacy Policy.